Factual comparison

Gradual sunset

Drift migration context vs Stand Chat

Salesloft announced the gradual sunset of Drift in March 2026 and says it has transitioned from Drift to 1mind. Drift remains here because existing customers may be researching alternatives.

Latest first-party source check: August 22, 2026. Unknowns and modeled assumptions stay labeled.

Open the cost graphReview sources and caveats

Scope

These products solve different jobs.

The comparison separates product scope from price so a broader suite is not penalized for costing more, and a focused tool is not credited with features it does not have.

Drift

Drift historically combined conversational marketing, playbooks, account targeting, qualification, routing, and meeting booking for revenue teams.

Important boundary: No current comparable Drift package or list price was found. Existing customers should verify contract terms, product availability, and transition timing directly with Salesloft.

Review Drift sources →

Stand Chat

Stand is website chat for product learning with live human participation. Available people receive new chats first; AI Stand-ins cover when no eligible person can answer.

Important boundary: Stand does not provide a full ticketing suite, visitor-channel omnichannel inbox, workforce management, ecommerce order automation, or a native meeting scheduler.

Review Stand sources →

Product facts

The same questions, answered for both products.

Every page uses the same rows. Feature gates are named when public documentation identifies them.

Product scope
DriftLegacy conversational-marketing product built around playbooks, qualification, account routing, meeting booking, and CRM-connected revenue workflows.
Stand ChatHuman-first website chat. An eligible Available rep receives a new chat first; a named AI Stand-in with a visible AI badge can cover when no eligible rep can answer and Stand-in coverage is active.
Recurring autonomous AI entry
DriftNo current purchasable public Drift package was found after Salesloft's March 2026 sunset announcement.
Stand ChatBase is $0 with no card and includes 15 new visitor conversations per week. AI Stand-ins and human takeover are included on every plan.
AI billing unit
DriftNo normalized public billing unit can be established from current public materials.
Stand ChatOne newly created visitor session counts as one chat. Page views, widget loads, visitors who do not start a chat, message count, message length, language changes, and human takeover do not multiply usage.
Human live-chat baseline
DriftLegacy Drift supported routed human website chat. Current seat limits and new-customer availability are not public.
Stand ChatUnlimited reps and unlimited sites on every plan, with no per-seat or per-site charge. Each rep chooses a concurrent human-chat limit from 1 to 20.
AI-to-human path
DriftLegacy materials document bot qualification, rep routing, live chat, and meeting paths. Current public material does not fully document ongoing Drift behavior during the sunset.
Stand ChatReps can watch the same transcript and use Take over now, Offer to join, or type a reply. Offer to join waits for visitor consent; signals do not route or hand off automatically.
Proactive engagement
DriftLegacy playbooks targeted visitors using page, campaign, account, and behavioral context.
Stand ChatSite and path rules can reveal chat on load, after a delay, at a scroll point, or manually from page-native buttons and cards. Rules also control greeting, desktop auto-open, and display mode.
Contact capture and booking
DriftLegacy materials document qualification, firmographic routing, CRM handoff, and meeting booking.
Stand ChatStand-ins can store visitor-authored name, email, and phone. A follow-up request is submitted only after the visitor agrees and supplies a name plus an email address or phone number. There is no native meeting scheduler.
Knowledge sources
DriftCurrent public Drift knowledge-source limits are not documented in a comparable self-serve package.
Stand ChatBase includes one website knowledge base with up to 10 indexed pages. Pro adds document and sitemap sources, up to five knowledge bases, 50 MB, and 200 indexed web pages.
Workspace and support scope
DriftLegacy public materials emphasized revenue and CRM workflows. Salesloft names 1mind as the transition partner.
Stand ChatLive chat dashboard, Stand-in monitoring, contact details, conversation labels, and site controls. Stand is not a full ticketing system or a visitor-channel omnichannel inbox.
History and reporting
DriftLegacy reporting and analytics existed, but current public retention, reporting, and access terms are not documented for a new package.
Stand ChatEvery plan includes 90-day searchable History, JSON export, email digests, usage views, and evidence-linked Product Discovery findings. Pro adds selectable longer retention, custom signals, and AI digest analysis.
Next material feature gate
DriftNot applicable as a current public Drift plan. 1mind uses a demo or contact path, and no directly comparable public self-serve price was found.
Stand ChatPro is $10/month for 150 chats and adds owner-prepaid reserve chats at $0.10 each, document and sitemap knowledge, three custom signals per Stand-in, longer retention, AI digests, and branding removal.

Pricing scenarios

No current public curve can be plotted.

A price curve requires a current package, a public billing unit, and a public rate. Current first-party Drift materials establish none of the three.

No current normalized Drift price

No comparable current self-serve package or list price is public. Repeating “Not public” at arbitrary volumes would imply a cost curve that the available evidence cannot establish, so Drift is omitted from the main cost graph.

Existing customers should verify contract, access, retention, and transition terms directly with the vendor.

Decision boundary

Choose based on requirements, not a winner label.

These lists turn documented differences into buyer requirements. They are not scores.

Drift remains relevant to research when

  • An existing Drift contract or deployment needs a migration and data-retention review.
  • Legacy Drift playbooks, routing, or CRM dependencies must be inventoried before replacement.
  • Salesloft's 1mind transition is being evaluated as the successor path.

Stand is the closer fit when

  • A currently purchasable, self-serve website-chat product is required.
  • The need is human-first website conversation rather than revenue orchestration.
  • Public plan allowances and pricing are required for evaluation.

Sources and caveats

What the public evidence does—and does not—establish.

Vendor marketing language is excluded unless a pricing page, help article, or product reference makes the capability concrete.

Drift sources

  • Historical capabilities are written in the past tense; they are not evidence of a currently purchasable Drift package.
  • Salesloft names 1mind as the transition path, but this page does not treat 1mind marketing performance claims as Drift facts.
  • Drift is omitted from the main cost graph because no current comparable public price was found.

Stand Chat sources

  • Base resets at 15 chats each week; it is not a pooled 65-chat monthly allowance.
  • Stand publishes no annual discount, so the full-year view uses 12 monthly charges.
  • On Pro, an organization owner signs in to manually pre-fund reserve chats at $0.10 each. Public visitor requests never dispatch a purchase, and new chats pause when included quota and the purchased balance are exhausted.

Other comparisons

Continue with the same evidence standard.

Stand vs Chatbase→Stand vs Chatway→Stand vs Crisp→Stand vs Intercom→Stand vs LiveChat / Text→Stand vs Smartsupp→Stand vs tawk.to→Stand vs Tidio→