Plugin
Free AI included
API key required
Human takeover
Setup
Account sign-up
Powered-by badge
PluginStand ChatBeta. ZIP from stand.chat; not yet in the WordPress.org directory.
Free AI includedYes. 15 chats a week on Base, about 65 a month. A chat is one visitor conversation, however many replies it takes. New chats wait for the weekly reset; a chat in progress is not cut off.
API key requiredNo
Human takeoverYes, on every plan. A person can watch the chat and take it over in the same window, or answer new chats first.
SetupUpload the ZIP and activate. Create a Stand account, sign in once in a Stand window, write a short brief, pick the pages the assistant reads, go live. No snippet or key. The connection is renewed by signing in again every 30 days.
Account sign-upGoogle or email, on stand.chat. No card.
Powered-by badge“Powered by Stand” on Base. Removed on Pro, $10 a month.
Plugin3CX Free Live Chatwp-live-chat-support, 100,000+ active installs.
Free AI includedNo AI for website chat. 3CX’s AI agents are for phone calls, on a paid edition.
API key requiredNot applicable
Human takeoverPeople answer every chat, in the 3CX web client or apps. A chat can become a voice or video call.
SetupInstall, sign up at 3cx.com, log in to the web client, add a live chat there, then paste its URL into the plugin.
Account sign-upEmail or Google, with an emailed code. No card.
Powered-by badgeNot stated
PluginAI Engineai-engine, 90,000+ active installs.
Free AI includedNo. The plugin is free; the AI is not.
API key requiredYes, from OpenAI, Anthropic, Google or another provider, or a local model.
Human takeoverNot stated. No live human chat is described.
SetupInstall and activate, get an API key from your AI provider, paste it in, create the chatbot. No vendor account.
Account sign-upNone for the plugin. You need an AI provider account, which bills usage.
Powered-by badgeNot stated
PluginAI Puffer (formerly AI Power)gpt3-ai-content-generator, 10,000+ active installs.
Free AI includedYes. 25 AI credits a month with a verified email on its cloud; a credit is not a message, and the cost of a reply is not stated.
API key requiredYour choice: its cloud credits, or your own key.
Human takeoverNot stated. No live human chat is described.
SetupInstall and activate; a wizard asks whether to use its cloud (accept terms, confirm email) or your own API key.
Account sign-upName, email and site address from WordPress admin, with email verification. Card: not stated.
Powered-by badgeNot stated
PluginBrevomailin, 100,000+ active installs.
Free AI includedNot stated. Live chat is among the free tools. The AI chatbot is in beta and needs the Sales Advanced package.
API key requiredNot stated
Human takeoverYes. The bot transfers to a person when it cannot answer or the visitor asks, and an agent can take the chat at any time.
SetupInstall the plugin, create a Brevo account, paste its API key into the plugin, turn on the tracker, then add the chat widget in Brevo’s settings.
Account sign-upGoogle, Apple, or email and password. No card.
Powered-by badgeNot stated for the chat widget.
PluginButtonizerbutton-contact-vr, 40,000+ active installs.
Free AI includedNo. Human live chat is free, through Formilla; AI chatbots are a paid add-on.
API key requiredNot stated
Human takeoverHuman live chat on the site is free for one agent. Taking a chat over from the AI: not stated.
SetupInstall and activate, create a Buttonizer account, choose buttons, publish. Most new accounts get Formilla live chat automatically.
Account sign-upMethods not stated for Buttonizer. No card for Formilla.
Powered-by badgeRemoved from Growth, $10 a month. On the chat widget, removed on Formilla Professional on request.
PluginChatbasechatbase, 4,000+ active installs. Last updated March 2025.
Free AI includedNot stated. The pricing page lists a 7-day trial and no free plan.
API key requiredNo
Human takeoverFrom Basic, $150 a month: a person takes over an ongoing chat through the Helpdesk inbox. Not on Hobby.
SetupCreate an account and agent on chatbase.co, install and activate, then copy the Agent ID from Chatbase into the plugin’s settings.
Account sign-upGoogle, or email and password. Card for the trial: not stated.
Powered-by badgeRemoval is a $99-a-month add-on.
PluginChatwaychatway-live-chat, 30,000+ active installs.
Free AI includedOnce. 10 free AI conversations per account, then pay per conversation.
API key requiredNo for the built-in agent. You can also connect your own AI on the free plan.
Human takeoverYes. You can assign the chat to yourself and hand it back to the AI. The free plan has one seat and 50 conversations a month.
SetupInstall and activate, create a free account on the plugin’s sign-up screen. The AI agent is then created in the Chatway dashboard.
Account sign-upEmail, Google, Wix or Shopify. No card.
Powered-by badgeShown on Free. Removed from Business, $39 a month.
PluginChatychaty, 300,000+ active installs.
Free AI includedNo AI.
API key requiredNot applicable
Human takeoverA person answers in WhatsApp, Messenger, Telegram, by phone or by email. There is no chat on your site.
SetupInstall and activate, choose at least one channel, save. No account.
Account sign-upNone for the free plugin.
Powered-by badgeNot stated
PluginClick to Chatclick-to-chat-for-whatsapp, 600,000+ active installs.
Free AI includedNo AI.
API key requiredNot applicable
Human takeoverA person answers every chat, in WhatsApp. There is no chat on your site.
SetupInstall and activate, enter your WhatsApp number, choose a style, save. No account.
Account sign-upNone. You need a WhatsApp number.
Powered-by badgeNot stated
PluginCrispcrisp, 10,000+ active installs.
Free AI includedNo. The free plan has no AI credits; the Hugo AI agent starts on Mini.
API key requiredNot stated. AI is billed in Crisp credits.
Human takeoverYes. When a person replies, Hugo stops and the chat moves to the team inbox. Human live chat is on the free plan, with two seats.
SetupInstall, open Settings → Crisp, choose Link with Crisp, sign in and pick the workspace.
Account sign-upGoogle, or name, email and password. No card.
Powered-by badgeRemoved by white labelling, listed on Plus at $295 a month.
PluginHubSpotleadin, 200,000+ active installs.
Free AI includedNo. Live chat and rule-based bots are free; the AI customer agent needs a Professional or Enterprise plan.
API key requiredNo
Human takeoverYes, by handoff: the agent reassigns the conversation to a person. Free live chat is answered by people in the HubSpot inbox.
SetupInstall and activate, open HubSpot in the WordPress sidebar, log in or create an account. Chat and the AI agent are then set up in HubSpot.
Account sign-upMethods not confirmed. No card for the free tools.
Powered-by badgeHubSpot branding on free live chat. Removed from Starter.
PluginHyve Litehyve-lite, 7,000+ active installs.
Free AI includedYes. 500 messages a month through its hosted AI; the chatbot stops replying until the reset. How a message is counted is not stated.
API key requiredYour choice: its hosted AI with no key, or your own OpenAI key.
Human takeoverNo live human chat. Pro can show a contact form when a visitor asks for a person.
SetupInstall and activate, turn on the hosted AI, add posts and pages to the knowledge base, choose where the chat appears. No account or key.
Account sign-upNone for the free plugin.
Powered-by badgeNot stated
PluginIntercomintercom, 5,000+ active installs. Last updated April 2025.
Free AI includedNo free plan; a 14-day trial.
API key requiredNo
Human takeoverYes, by handoff from the Fin AI agent to the team inbox.
SetupEnable the Messenger in Intercom, install and activate, choose Connect with Intercom. The account is created on intercom.com.
Account sign-upCompany email or Google. No card for the trial.
Powered-by badgeNot stated
PluginJoinchatcreame-whatsapp-me, 700,000+ active installs.
Free AI includedNo. The AI Assistant is a paid subscription with a 15-day trial.
API key requiredNot stated
Human takeoverA person answers in WhatsApp. Premium lists a handoff to WhatsApp.
SetupInstall and activate, enter your WhatsApp number. No account for the free plugin.
Account sign-upNot stated for the paid services.
Powered-by badgeNot stated
PluginJotform AI Chatbotjotform-ai-chatbot, 5,000+ active installs.
Free AI includedYes. 100 conversations a month on Starter, with 10,000 chatbot views. At the limit you are asked to upgrade.
API key requiredNo
Human takeoverJotform says a person can take over a chat from its mobile app. The plan is not stated, and its support answers disagree on whether this works in real time.
SetupInstall and activate, choose Let’s Start and allow access with a Jotform account, set the persona and knowledge, publish. No key pasted.
Account sign-upGoogle, Microsoft, Apple or email. Card: not stated.
Powered-by badgeJotform branding on Starter. Removed from Bronze, $39 a month.
PluginLiveChat (Text)wp-live-chat-software-for-wordpress, 10,000+ active installs.
Free AI includedNo free plan; a 14-day trial. Paid plans include 10 or 200 AI resolutions a month.
API key requiredNo
Human takeoverYes. AI and live chat share one inbox and the bot transfers to a person.
SetupInstall and activate, open LiveChat in the WordPress sidebar, sign in or create an account there.
Account sign-upMethods not confirmed. No card for the trial.
Powered-by badgeNot stated. White label is Enterprise only.
PluginSmartsuppsmartsupp-live-chat, 20,000+ active installs.
Free AI includedNo. 10 AI conversations in the trial, 25 more after onboarding. The free plan has no AI.
API key requiredNot stated. The Mira AI agent is a hosted add-on.
Human takeoverYes. Mira hands over when it cannot answer or the visitor asks, and stops replying once the team takes the chat. Only while live chat is online.
SetupInstall and activate, then log in or create a Smartsupp account in the plugin’s settings. No snippet.
Account sign-upGoogle, Apple, or email and password. No card.
Powered-by badgeShown on every plan. It cannot be removed.
PluginSocial Chatwp-whatsapp-chat, 200,000+ active installs.
Free AI includedNo. AI chatbots are a Premium feature in beta; allowance and price are not stated.
API key requiredNot stated
Human takeoverA person answers in WhatsApp. There is no live chat on your site.
SetupInstall and activate, enter your WhatsApp number. No account.
Account sign-upNone for the free plugin.
Powered-by badgeNot stated
Plugintawk.totawkto-live-chat, 100,000+ active installs.
Free AI includedYes. 100 AI Assist credits a month; the default model uses 3 credits a reply, so about 33 replies. At zero, AI finishes open chats but joins no new ones. Human chat stays free.
API key requiredNot stated. AI is sold as tawk.to credits.
Human takeoverYes. An agent opens the chat and joins it; AI Assist leaves. Human live chat is free with unlimited agents.
SetupCreate an account on tawk.to, install and activate, log in under Settings, pick the property and widget. AI Assist is set up separately in the tawk.to dashboard.
Account sign-upName, email and password. No card asked.
Powered-by badgeShown unless you buy Whitelabel, $29 a month per property.
PluginTidiotidio-live-chat, 70,000+ active installs.
Free AI includedOnce. The first 50 Lyro conversations are free for the life of the account and do not reset; then Lyro stops until you buy a plan.
API key requiredNo
Human takeoverYes. You can watch a conversation and join it. The free plan includes human live chat with 50 billable conversations a month.
SetupInstall and activate, create the account from WordPress admin, follow the tour. No snippet or key.
Account sign-upEmail and password, or Facebook. No card.
Powered-by badgeShown on Free and Starter. Removal is a $20-a-month add-on on Growth; included on Plus.
PluginWP Chat Appwp-whatsapp, 100,000+ active installs.
Free AI includedNo AI.
API key requiredNot applicable
Human takeoverA person answers in WhatsApp. There is no chat on your site.
SetupInstall and activate, add a WhatsApp account, choose it for the floating widget. No account.
Account sign-upNone for the free plugin.
Powered-by badgeNot stated
PluginWPBotchatbot, 5,000+ active installs.
Free AI includedNo. Scripted, non-AI replies are free; AI needs your own key.
API key requiredYes, from OpenAI, Gemini, OpenRouter or others.
Human takeoverPaid only. Live human chat, answered in Slack or WordPress admin, is in the Master licence at $189 a year.
SetupInstall and activate, then paste an API key and pick a model. No vendor account.
Account sign-upNone for the free plugin. You need an AI provider account.
Powered-by badgeNot stated
PluginZoho SalesIQzoho-salesiq, 10,000+ active installs. Last updated December 2025.
Free AI includedNo. The free plan has no chatbots. The AI Answer Bot is listed on Enterprise.
API key requiredYour choice: Zoho’s built-in AI or your own key.
Human takeoverYes. The bot transfers the chat to an operator, and the visitor can ask for one at any point.
SetupCreate a SalesIQ account on zoho.com, copy the WordPress link from its settings, install the plugin and paste the link.
Account sign-upForm with name, email, password, company and phone, or Google or LinkedIn. No card.
Powered-by badgeNot stated