01Visitor messaging and chat controlsThe Stand widget gives website visitors a real-time text conversation with a matched rep or AI Stand-in. Visitors can send formatted messages, minimize or resize the window, end a conversation, and start another without leaving the website.All plans02Conversation continuityStand restores an active website conversation when the visitor reloads the page or moves around the same site in the same browser. The transcript, responder, conversation language, and session boundary remain intact instead of routing the visitor into a duplicate chat.All plans03Conversation languageA Stand-in can converse in more than 100 languages and follows the language the visitor is actually using. When the visitor clearly switches languages, the next Stand-in reply mirrors the switch and the widget changes its built-in interface language when that localization exists.All plans04Link sharing and link cardsAI Stand-ins can place descriptive links in a reply and may emphasize one primary destination as a link card. Stand normalizes relative and absolute URLs, keeps duplicate cards out of the same conversation, and preserves the explanatory text around the link.All plans